Ferrers Gallery

Ferrers Gallery

Staunton Harold
Ashby de la Zouch
Leicestershire
via Sat Nav
  LE65 1RW
Opening Times
Tuesday - Sunday
plus Bank Holidays
11am - 4pm

Privacy Policy

This Privacy Policy sets out how we, Ferrers Gallery Ltd, store and use information about you when you interact with our website or with us in store at Ferrers Gallery, Ferrers Centre for Arts and Crafts, Melbourne Road, Staunton Harold, Ashby de la Zouch. Leicestershire. LE65 1RU.
Data Protection
We take Data Protection seriously and strive to maintain the highest standard of security for any personal information entrusted to us. The personal details you submit to us will only be used for the specified purposes indicated to you and will not be passed on to any unauthorised third parties without your explicit consent. Details on any third parties we use can be found below. We are selective with the persons and companies we work with, but ultimately cannot accept any liability for the mishandling of data that has been passed on with your permission. For more information you are encouraged to refer to their individual policies.
 

Information you give us

Ferrers Gallery Newsletter
If you have opted in to the Ferrers Gallery newsletter, Ferrers Gallery Ltd will use the information you provide to send you news and information on exhibitions. We use Mailchimp, an email marketing service, to deliver our e-newsletter. Mailchimp is a secure third party mailings website which is signed up to ‘Privacy Shield’ signalling their commitment to keeping your information secure.  Please see the following link regarding MailChimp’s privacy policy https://mailchimp.com/legal/privacy/
On every newsletter emailed to you there will be an unsubscribe button.
(Please be aware that all sign ups to the Mailchimp mailing list prior to 25th May 2018 have been deleted)

Social Media Sites
We use several social media sites to share news and information about Ferrers Gallery. When individuals choose to follow Ferrers Gallery they are therefore responsible for the management of their own data, so we ask that caution is taken when using these sites to share or exchanging personal information, as you do so at your own risk.
For Facebook’s privacy policy see here: https://www.facebook.com/about/privacy
For Twitter’s privacy policy see here: https://twitter.com/en/privacy
For Instagram’s privacy policy see here: https://help.instagram.com/519522125107875?helpref=page_content

Customer orders and Requests for information in store
Customer details taken in store for the purposes of orders or further information will be kept securely until the order or request is complete, the forms will then be destroyed. Such details will include, name, contact information and nature of request or order.

Payment information
We currently don’t sell on-line. We take in store sales and phone sales only. All data given at the time of purchase is held securely and destroyed on site when no longer required. We use Worldpay for our financial data transactions and are PCI compliant. Please follow the link to Worldpay’s Privacy Policy and information on PCI compliance.
https://www.worldpay.com/uk/privacy-policy
https://www.worldpay.com/uk/sme/saferpayments

Please note we will never share your information with any other businesses for marketing purposes.


Information we collect from you

Statistical data
We automatically collect statistical data about usage patterns on our website. This information is not used to identify any individual. It is only collected to provide us with an understanding of the areas of interest on our site and kept only for as long as required for this purpose. Our website uses Google Analytics to collect statistical data – please visit Google Analytics Terms Of Service for full details.

Use of cookies
Ferrers Gallery uses cookies on this site in order to collect data to help it improve its information delivery. A cookie is a text file that identifies your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Ferrers Gallery does not use cookies to collect any personal information about you.

Links to external sites
Our website contains links to other external websites. Ferrers Gallery is not responsible for the accessibility or content of non Ferrers Gallery owned sites.

CCTV footage in store
CCTV footage is collected in store and is used for the security of staff and customer. This information will only be handed over to law enforcement should there be a security breach. The footage is recording on a loop system so information is only held for 7 days.



Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect.

Who to contact about the policy
Our contact for Data Protection and Freedom of Information matters is:
Rachael Chambers, Ferrers Gallery, Staunton Harold, Ashby de la Zouch. Leicestershire.  Telephone; 01332 863337. info@ferrersgallery.co.uk 

You may contact us at any time to see the personal information that you have given us and request a correction, a copy of your data, that we cease processing your information
or that we delete your data.

If you remain dissatisfied after raising an issue about this policy and / or a request to access personal information, you may also contact:
The Information Commissioner, 
Wycliffe House, 
Water Lane, 
Wilmslow, 
Cheshire, SK9 5AF email: data@dataprotection.gov.uk 
website: Information Commissioner
© Copyright 2018 Ferrers Gallery  -  tel: 01332 863337  -  email: info@ferrersgallery.co.uk
Ferrers Gallery Ltd, Ferrers Centre for Arts and Crafts, Staunton Harold, Ashby de la Zouch, Leicestershire LE65 1RU
Company Registration No. 4583704 - VAT Registration No. 799612176 - site: btnw - Privacy Policy